Unified Communications Market to Hit $365.2 Billion by

New York, United States, Aug. 08, 2022 (GLOBE NEWSWIRE) — According to a comprehensive research report by Market Research Future (MRFR), “unified communications market Analysis by Product Type, Application and End User (Healthcare, Education, Government, BFSI, Enterprise, Other) – Projected Rating to 2030 is on track to reach USD 365.2 billion by 2030, registering a CAGR of 21.25% throughout the forecast period (2021-2030).

Overview of the unified communications market

Growing government initiatives will provide strong opportunities for the market over the forecast period. Governments around the world are working hard to build unified communications platforms across a variety of industries. Government organizations have also started implementing unified communications solutions, especially for regular operations. Moreover, they are making significant investments to develop the unified communications market. Additionally, market players work with governments in both developed and developing countries. Therefore, during the forecast period, the increasing efforts of the government offer exciting opportunities for the growth of the global unified communications market.

Scope of Unified Communications Market Report:

Report metric Details
Market size by 2030 $365.2 billion
Rate of growth 21.25% CAGR
Year of reference 2020
Forecast period 2021 to 2030

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Growing Adoption of IoT in Unified Communications to Drive Market Growth
The growing adoption of IoT in Unified Communications will drive the market growth over the forecast period. The transition from unified communications platforms to automated solutions is facilitated by the Internet of Things. The healthcare sector, where daily communication is crucial, is where the Internet of Things is most frequently used. Effective and efficient data processing is also made possible by the Internet of Things. Accordingly, during the assessment period, the global Unified Communications market will rise owing to the growing acceptance of IoT in Unified Communications.

Data privacy concerns to act as a market restriction
Concerns over data privacy and security may act as a drag on the market during the forecast period.

Absence of favorable government guidelines to act as market challenge
Absence of favorable government guidelines and regulations may pose a challenge for the market during the forecast period.

Unified Communications Market Segments

The global unified communications market is divided on the basis of end user, application and product type.

By product type, on-site will dominate the market over the forecast period.

By application, Unified Messaging will dominate the market over the forecast period.

By end-user, enterprises will be spearheading the market during the forecast period.

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Unified Communications Market Regional Analysis

North America will dominate the unified communications market
The global market was dominated by North America. During the forecast period, rapid technological innovation from the United States is expected to strengthen the regional market. The existence of several large companies and the growing acceptance of BYOD solutions are helping emerging economies. Advances in cloud computing technology and the growing need for connected interfaces are further drivers. In the region, the United States enjoys a market share of more than 50% for unified communications.

APAC will have admirable growth in the unified communications market
During the forecast period, Asia-Pacific is expected to have the highest CAGR. The growth can actually be attributed to the focus on cost reduction measures and collaboration that is being put in the region to ensure better use of resources. In order to deliver efficient services, industries such as BFS, BPO, government, logistics, telecommunications, and hospitality have turned to unified communications. As a result, MyGovUC services were launched by MAMPU, which is fully dedicated to providing unified communications and collaboration services for the public sector. The fastest growing region in the unified communications market is Asia-Pacific. The technical developments are driving the growth of the unified communications industry in the Asia-Pacific region. An increase in the need for unified communications is also caused by ideas such as e-learning and distance learning.

One of the world’s digital hotspots is APAC. The increasing use of cloud and mobility trends in countries like China, Australia and New Zealand, India, and Japan is what is fueling the growth of this market. The use of UCC solutions in the region is also boosted by government initiatives to support digital infrastructure. The rapid use of UCC solutions within APAC has made it one of the fastest growing markets in the world and one of the most lucrative.

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Due to the growing demand for strong collaborations and improved decision-making both within and between companies, the region is expected to become a very promising market for UCC solutions. The UCC market has grown to meet the varied educational requirements of APAC countries like ANZ, Japan, Singapore, China, and India thanks to the growing popularity of online and distance learning modules. With the launch of smart courses in Asia-Pacific, distance learning and e-learning are gaining popularity. Many multinationals and SMEs see APAC as an opportunity for their expansion.

COVID-19 Analysis
Organizations have ceased operating on-site and are now allowing their staff to work from home due to the high contagiousness of the ongoing COVID-19 pandemic and the growing number of cases. For this reason, large enterprises and small and medium enterprises use unified communication technology to ensure seamless communication between team members and co-working teams. The paradigm shift in communication methodology is anticipated as a result of COVID-19 encouraging businesses such as educational institutions, government agencies, and healthcare providers to adopt communication platforms from sophisticated business.

The need for online conferencing and videoconferencing services has actually led to an increase in the use of unified communications solutions, creating opportunities for revenue development. As a result, a number of service providers were able to take advantage of new opportunities during the shutdown, improving their revenue generation and market penetration. Zoom Video Communications, Inc., for example, saw its revenue double between the first quarters of 2020 and 2019, which can largely be attributed to the rapid adoption of the web conferencing solution. Additionally, to enhance COVID-19 response efforts, service providers like Cisco Systems, Inc. have begun enabling healthcare professionals to set up war rooms with interactive video communication tools. . The market is growing owing to the increase in demand for telehealth, contactless healthcare and communication services among doctors and patients.

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Unified Communications Market Competitive Analysis

Dominant Key Players in Unified Communications Market Covered Are:

  • Google LLC
  • NEC
  • astra
  • IBM Corporation
  • Siemens Corporate Communications
  • Avaya Inc.
  • Verizon
  • Star2Star
  • Asnet
  • Orange
  • mitel
  • Microsoft Corporation
  • Hewlett-Packard
  • RingCentral
  • NTT
  • Cisco Systems
  • Connection solutions
  • Unify
  • Huawei
  • A&T
  • Alcatel-Lucent SA

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