But what creative entrepreneur Ben Crawford and his business partner saw was an opportunity.
“We could just see that people were frustrated with how long they waited and you couldn’t really tell how long it was until you introduced yourself,” Crawford told Newshub.
In less than a week, they created the “Time in the Line” website that lets Kiwis know how long they will have to wait at essential services.
“I think that’s going to play a very big role over the next few weeks and months as we try to get everyone vaccinated,” Crawford said.
The Department of Health is also thinking so with officials contacting Crawford a few weeks ago to offer to share the country’s vaccination reservation data with its website, so Kiwis can see how quickly they can get a vaccine. at their local center or pharmacy.
For everything else, the website operates from the public by voluntarily updating wait times. So far, half a million people have used it.
“They update it regularly, which is really cool, and it’s just amazing how we’ve helped people,” Crawford told Newshub.
If Auckland upgrades to level 3 this week, more services may be added to the site soon.
“I’m thinking maybe at McDonald’s, KFC, how long that could wait when we get to level 3,” he said.
Knowing how the Aucklanders missed out on take-out and drive-thru after their previous lockdown, the lines will likely continue to wind their way down the street.
Watch the full story above.