Comparing energy bills over time, whether from this month to last month or to the same month last year, is a great way to track household spending and monitor consumption, but for this , you need to have several months to a year of readings at your fingertips.
Luckily, there’s an easier, more convenient way to track home energy usage and manage your utility account. Clark Public Utilities MyAccount puts your billing history in just a few clicks.
MyAccount is an easy to use and easy to understand customer service portal. It allows users to sign up to receive text and email notifications and manage their accounts with confidence. MyAccount is secure, convenient and designed to work on computers, smartphones or tablets.
MyAccount is designed to be simple and accessible to everyone. Plus, if you ever get stuck – either while signing up or using it – a Clark Public Utilities customer service representative is always available to guide you and find the solutions you need.
MyAccount is designed to give you full control over your energy. MyAccount allows customers to receive invoices by email and even pay utility bills online immediately, schedule individual payments or have them paid automatically – no more writing checks and searching for stamps or payment discounts.
MyAccount can send SMS or email notifications to alert customers when a new invoice has been generated. It can also send payment reminders, processed payment notifications, and updates on outages and restores.
With MyAccount, customers never miss important news or information from Clark Public Utilities, with quick access to a digital version of Currents, the utility’s customer newsletter.
Sometimes budgeting can be difficult as energy bills fluctuate from month to month. MyAccount helps make energy budgeting more predictable by offering customers the option to sign up for EqualPay. With EqualPay, the utility estimates your annual bill based on your past energy usage and divides that amount into equal monthly payments. You will never pay more than you use.
Speaking of consumption, customers can take control of their home energy consumption through MyAccount. They can monitor their home’s long-term energy use month-to-month and year-to-year to better understand how household and lifestyle changes and even weather conditions affected their use.
MyAccount also offers tools to help households lower their utility bills. MyAccount’s home energy calculators can help you understand your home’s energy use and offer suggestions for reducing energy use and expenses.
The system asks a few basic questions about the home, then combines that information with utility usage information to create a profile of your account. Within minutes, MyAccount produces a detailed analysis of the household’s energy consumption and offers several suggestions for reducing electricity bills without sacrificing comfort or convenience. You might be surprised how much you could save.
Moving is a pain, but updating your address or other personal account information is simple with MyAccount. Once logged in, you can change your mailing address, add a new person to your account, update contact information, and grant or restrict account access to another person at any time.
To begin your MyAccount registration, simply visit clarkpublicutilities.com.
As always, customers needing assistance or questions regarding their accounts or using MyAccount can contact Customer Service at 360-992-3000 or [email protected]
Energy Adviser is written by Clark Public Utilities. Send your questions to [email protected] or to Energy Adviser, c/o Clark Public Utilities, PO Box 8900, Vancouver, WA 98668.