DASH launches new and improved website on October 9

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ALEXANDRIA, VA – The Alexandria Transport Companywhich operates the DASH bus system and King Street Trolley, will launch a revamped website on Sunday, October 9. The redesigned DASH website includes innovative new features that will improve the user experience and provide more relevant information to passengers.

The website redesign adds new features and revitalizes some existing ones. One of the many invaluable new tools users will notice is real-time Route Status, which uses color-coded symbols to notify passengers if DASH routes are experiencing delays. The website also features a new “Rider Tools” menu on the main menu with links to helpful resources ranging from the agency’s passenger code of conduct to holiday service timetables and route detours in the event of bad weather. time. Performance reports containing monthly data on traffic, safety, customer service and punctuality are another new feature that will increase transparency and accountability. Vital and more familiar elements have also been revamped. The DASH Trip Planner, which allows riders to enter the start and end points of their desired trip and plan their trip, is now prominently displayed at the top of the DASH homepage and is integrated with Moovit, a real-time public transportation information app that provides more accurate trip planning results. The “Service Alerts” section has also been moved to the top of the DASH homepage for better visibility and turns red when a service alert is active.

“We strive to put as much useful and usable information as possible in the hands of our passengers, and this new website allows us to present vital information in a more convenient and accessible way than ever before,” said Martin. Barna, director of planning and planning for DASH. Marketing.

The website redesign is one of many investments the agency has made to improve the passenger experience since launching a zero-fare and more frequent network in September 2021. These include the continued expansion of the DASH fleet of 100% electric buses, customer surveys to find out more. learn more about ridership patterns and implementing new policies for all-door boarding and stroller use that make DASH easier to use than ever.

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