AstraZeneca Opt-In registrations did not crash website

KUALA LUMPUR, October 26 – The website of the Special Committee on Covid-19 Vaccine Supply (JKJAV) did not crash due to heavy user traffic on May 26, 2021, when opt-in registrations for the AstraZeneca-Oxford Covid-19 vaccine were made available for the second time.

Minister of Science, Technology and Innovation Dr Adham Baba, in a written response to Parliament yesterday, said there were technical issues which caused delays in the booking process, but denied that a crash occurred because the website was continuously processing an average of 3,000 to 7,000 bookings per second.

“This explains why many had difficulty getting an appointment for the AstraZeneca vaccine at the time,” said Dr Adham.

A total of 1,261,000 doses of AstraZeneca vaccine were offered that day, and in less than an hour, all the appointments were made.

He was responding to a question from Lembah MP Pantai Fahmi Fadzil about why the website hadn’t worked for AstraZeneca’s membership program on May 26, and the costs involved in setting up the site.

Registrations for AstraZeneca vaccines were scheduled to open at noon, but were delayed by 20 minutes, due to a technical issue with the setup system, Dr Adham said.

At noon, there were already 3.6 million users on the site. The technical issue prevented some users from accessing certain features and buttons on the page, he added.

“This problem was proactively resolved by the operator of the website. People whose registrations were incomplete were contacted by the secretariat of the Covid-19 Immunization Task Force (CITF) to ensure they get an appointment for their vaccinations, ”said Dr Adham.

He added that the online registration system has been developed at no cost.

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